Challenge
Challenge: Zabb Thai Spice Kitchen and partner Thai restaurants across the US had no central system connecting the front of house, kitchen, and management — leaving owners without a real-time view across branches, and staff scheduling still done by hand.
Solution
Approach: Designed a POS platform connecting data from the front of house, the kitchen, and management reporting into a single system. Built an exception-based operations dashboard that flags only what's abnormal instead of requiring a line-by-line read of every number, plus an AppSheet staff scheduling system with conditional formulas and automated weekly report exports.
48 - Claritas est etiam processus
23 - Mirum est notare quam littera
17 - Investigationes demonstraverunt
17 - Eodem modo typi
Results
Result: Owners now see every branch on one screen, spend less time chasing numbers across separate systems, and have a foundation ready to extend to other operators in the same network.
0.09% CTR
20% less CPA
272% ROI