Challenge
Case Study 2 — NanoVech: Reviving Dormant Marketing Channels with an AI Chatbot
Tag: AI Data Monetization · Industry: E-Challenge: NanoVech had a Facebook page with nearly 41,000 likes that had gone silent since 2019, and a LINE Official Account with a high block rate — leaving an existing customer base as an idle asset generating no revenue.
Solution
Approach: Built a complete n8n marketing automation system, including a Facebook content engine, daily sales summary emails, and an AI chatbot on LINE named "Anchan" — connected to the Claude API, live stock data from AppSheet, and PromptPay QR payment flows, all within a single conversation.
Result
Result: Turned a customer base that had gone quiet for five years into a sales channel that responds automatically around the clock, without needing an admin to staff the chat.
